A lot of our customers are asking us for a sample letter that they can send to their trading partners so they can access their TrackTraceRx portal to retrieve their transactional data (T3s).
“We created a Word template that you can download and modify to fit your company message to your trading partners. Even if you are not a customer of ours, feel free to use this template.”
We created a Word template that you can download and modify to fit your company message to your trading partners. Even if you are not a customer of ours, feel free to use this template.
Download the DSCSA Trading Partner Template Here: DSCSA Trading Partner Template.
Here is the template without formatting:
To Our Wholesale Trading Partners:
As [Company Name] prepares for the July 1, 2015 Drugs Quality and Security Act requirements, we are requesting that all trading partners utilize the following choices for the required transactional data (T3s):
Option 1: Paper Packing Slips
Option 2: Email Attachements PDF
Option 3: TrackTraceRx Web Portal
Option 4: EDI – Advanced Shipment Notifications (ASNs)
Cost:
By being a valued customer, there is no cost associated with using our portal.
TrackTraceRX Web Portal
To receive your TrackTraceRx Web Portal credentials please contact us at 1-800-345-5555 or support@company.com.
Once your credentials are received, please visit https://companyname.tracktracerx.com to login to with your credentials.
For customer support accessing and using the portal please refer to your user manual. If additional support is needed, please contact us at 1-800-345-5555 or support@company.com
Sincerely,
John Doe
Compliance Manager
Company Name